Terms & Conditions

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Terms and Conditions

Lisa reserves the right to cancel any appointment at any time if and when her spiritual team inspires her to do so.
ALL readings are individual readings with no one else present in the room.
Recordings of readings are strictly prohibited. If you’re found to be recording our reading, the reading will be terminated with immediate effect, and no refund will be provided.
96 hours notice is required to rearrange your reading, and you must provide 3 alternative dates for your type of reading via Lisa's website, Online Diary.
You’ll then be allocated 1 of these alternative dates. Any rescheduled appointment is to be rebooked within 1 hour of your request being made and must be taken within 14 days of your original booking (Subject to availability)
1 reschedule is allowed per original appointment at Lisa's discretion. After this, your appointment will be forfeited, and no refunds will be given.
All appointments need to be made and paid for by the person making the appointment. Failure to adhere to this condition will result in the cancellation of the appointment, and NO refund will be given. ALL Appointments are non-refundable and non-transferable to another person.
Appointments are taken at your allotted time and will run for the duration of time you have booked. This time cannot be split, altered or changed and minutes cannot be carried over for any reason.
It is a legal requirement that Lisa tell you that all services provided are for entertainment purposes only and cannot be guaranteed due to free will.
The services provided here do not constitute therapy or medical advice.
By booking your appointment, it is understood that you agree to all of these terms and conditions.
For any readings won in any competitions or raffles, the same terms and conditions apply.
Please ensure you leave the correct contact details at time of booking.
It's your responsibility to contact Lisa at the time of your scheduled appointment. If you miss your time slot, your appointment will be forfeited.
If you’re connecting via the internet using WhatsApp, Zoom, FaceTime, Skype, or phone, and you have poor internet connection issues, technological malfunction or failure, your appointment will not be rescheduled, and no refunds will be given. You agree to switch to the telephone number provided so your reading can continue during your appointed time. No extra time will be given.
It’s your responsibility to provide a quiet environment to connect with Lisa for the duration of your reading.
Lisa reserves the right to terminate any reading where there are disruptions that are beyond her control without recompense, rescheduling or refunding your reading.
Your appointment starts and finishes at the time you schedule using the online diary. If you are running late, please notify Lisa via email at info@spiritual-simplicity.com If you fail to do this, and you’re over 15 minutes late, your reading becomes automatically forfeited, and no reschedule or refund will be given. Lisa cannot be held responsible in any way for you not making your appointment on time.
Remember, Lisa cannot be held responsible for any errors made at the time of making your appointment, so please double-check you’ve picked the right time, day, and date and remember to also double-check your confirmation emails.
These terms and conditions also apply to all courses, workshops, classes, services and circles.
Advance payments: All participants are required to make payments for workshops, courses, circles and services in advance. Whether they are attending in person at a venue or participating via zoom. This advance payment secures their place and ensures that the necessary resources, such as venue arrangements, materials, and online access are prepared in advance.
No Refunds for Non-attendance: Participants who book and then do not attend a workshop, course, circle, development class or service, regardless of whether it is held in person or online via zoom, will not be eligible for a refund. This policy is designed to cover the costs associated with organising all services as above, including venue fees, zoom fees, instructor compensation, materials and content prepared for attendees.
Virtual Participation: Participants will receive links and access instructions prior to the session. It is essential that their technical setup is ready to avoid any issues.
Rationale for policies: The requirement for advance payment and the no refund policy help maintain the financial viability of all services provided. They encourage participants to commit to their registration and help prevent last minute cancellations that can disrupt planning.

Terms and Conditions

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